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Information We Collect Editing, Updating, Correcting, and Deleting Your Information Safe Harbor Program Privacy Complaints by European Union Citizens |
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Information We Collect When you place an order with us, we ask you to provide your name, shipping and billing address, telephone number, email address, credit card information, birth date, and so on. We also maintain a record of your product purchases. Our primary goal in obtaining this information is to provide you with a smooth, customized shopping experience, as quickly and easily as possible. We may also use it to improve your overall shopping experience, including:
In general, you can visit most of our web pages without telling us who you are or revealing any contact information about yourself. We may track the Internet domain address from which people visit us and analyze this data for preferences, trends and statistics, but individual users will remain anonymous, unless you voluntarily tell us who you are. Editing, Updating, Correcting, and Deleting Your Information We want to communicate with you only if you want to hear from us. To achieve this, we only communicate with you as needed to process your orders. If you need to update or correct your email address, mailing address, or other contact information with us, please log into your account at www.shopatron.com/account using the name and password you entered at checkout. Then use the Account Settings options to specify your information. To change your preferences for newsletters and other marketing information (if any) you receive from our manufacturers, log into your account at www.shopatron.com/account using the name and password you entered at checkout. Select Account Settings > Newsletters, then identify and save your communication preferences. Safe Harbor Program Shopatron participates in the Safe Harbor program developed by the U.S. Department of Commerce, the European Union, and Switzerland. We have certified that we adhere to the Safe Harbor Privacy Principles agreed upon in the U.S.-European Safe Harbor Framework and the U.S.-Switzerland Safe Harbor Framework. For information, see the U.S. Department of Commerce Safe Harbor website. For additional inquiries about the Shopatron Safe Harbor program, email support@shopatron.com. Privacy Complaints by European Union and Swiss Citizens In compliance with the Safe Harbor Principles, Shopatron commits to resolve complaints about your privacy. European Union and Swiss citizens with inquiries or complaints regarding this privacy policy should first contact eusupport@shopatron.com. Shopatron has further committed to refer unresolved privacy complaints under the Safe Harbor Principles to an independent dispute resolution mechanism, the BBB EU Safe Harbor, operated by the Council of Better Business Bureaus, Inc. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed by Shopatron, you may contact: Council of Better Business Bureaus, Inc. BBB EU Safe Harbor 4200 Wilson Boulevard, Suite 800 Arlington, VA 22203 Phone: 703-276-0100 Web: www.bbb.org/us Email: eusafeharbor@council.bbb.org |
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